Date of version: 3 Jun 2021
Hong Kong Traditional Chinese Medical Research Center Limited whose place of business is located in Hong Kong (“we”, “us”) is committed to complying with the Personal Data (Privacy) Ordinance, Chapter 486 of the laws of the Hong Kong (the Ordinance”). Our privacy policy statement and personal information collection statement as set out herein explain the privacy policy and practice regarding how we use and protect any personal data that you provide
Personal identification information
We may collect personal information from our users and customers in a variety of ways, including, but not limited to, when users visit our site, register on the site, fill out a form, respond to a survey, and in connection with other activities, services, features or resources we make available on our site. You may be asked for, as appropriate, name and email address. We also automatically collect personal information from you when they visit our site, through the use of cookies. Users can always opt out of the use of cookies in their browser settings, except that it may prevent them from engaging in certain site related activities.
Web browser cookies
We may use “cookies” to enhance your experience on our website. Your web browser places cookies on your hard drive for record-keeping purposes and to recognize your computer when you revisit our website to tailor your experience to you. You may choose to set your web browser to refuse cookies, or to alert you when cookies are being sent. If you do so, note that some parts of the Site may not function properly.
How we use collected information
Herblance.com may collect and use your personal information for the following purposes:
- To manage your account
We use your personal information to manage your account. - To respond to your queries
Information you provide helps us respond to your enquiries and support needs more efficiently. - To personalize user experience
We may use your personal information to tailor your experience on our website and to improve the functionality of our site. - To improve our site
We may use feedback you provide to improve our products and services. We use Google Analytics and Baidu Statistics to better understand our audience and improve the content of our website. No personal information is collected from Google Analytics. To read more about Google Analytics, please click here: https://support.google.com/analytics/answer/6004245?hl=en. To read about more about Baidu Statistics, please click here: https://tongji.baidu.com/web/help/article?id=330&type=0 - To send periodic emails
We may use your email address to send you information and updates. We may also use the email address you provide to respond to your inquiries, questions, and/or other requests.
Contact Us
If you have any questions about our privacy policy and practices, you may contact our Privacy Officer via email (info@herblance.com).
Languages
This Privacy Policy is originally prepared in English. Any translation in any other language(s) is provided for the purpose of convenience only and are not intended to make any modification to the English version of this Personal Information Collection Statement and Disclaimer. Should there be any ambiguity, inconsistency or conflict between the English version and the translated version in any other language, the English version shall prevail.